This brochure provides information for potential participants in courses offered at Learning and Development (L&D), Workforce, North Metropolitan Health Service (NMHS). L&D complies with the relevant legislation and regulations that underpin the areas listed, such as the Australian Quality Training Framework.
L&D actively encourages the participation of a cross section of the staff it serves. This is achieved by non-discriminatory participant selection procedures encouraging access for all health industry employees. Should participants experience difficulties in relation to language, literacy and numeracy, please discuss these with the relevant program coordinators. Most L&D venues are suitable for access by participants with disabilities. If you have any special needs with regard to your learning and/or assessment, advise us at the time of your enrolment.
Staff responsible for access and equity include:
Access to programs is dependent upon:
We offer flexible training options where required such as:
L&D awards credit (RPL) for knowledge, skills or competencies acquired through previous study, training, employment or life experience and recognises qualifications and Statements of Attainment issued by other Registered Training Organisations. Please contact L&D for further information.
Participants are encouraged to seek redress, using the following procedure, if they believe that they have been unfairly treated by Learning and Development:
Office of Training Accreditation Council (TAC)
22 Hasler Road, Osborne Park 6017
Ph: (08) 9441 1910 | Email: firstname.lastname@example.org
Misconduct warranting disciplinary action includes any significant departures from generally accepted standards of integrity and appropriate behaviour, including cheating, plagiarism, breach of copyright laws and unauthorised use of materials in academic exercises, examinations or assessments. The Manager, Learning and Development will investigate and address all suspected misconduct with the participant involved in accordance with WA Health misconduct and disciplinary policy guidelines.
A full refund of course fees paid will be made if:
A partial refund of course fees paid will be given if notification of a cancellation is within 7 days prior to the commencement of the program.
No refund is available for cancellations on the day of the program.
L&D respects the privacy of participants and staff. Information collected will be used in administration procedures and may be accessed by the training staff. This information will not be released to any other organisation / persons without your express consent. Participants have the right to access their own personal records.
L&D provides a safe and healthy environment for its employees, participants and visitors, free from harassment and bullying. Participants have a responsibility to undertake activities in a safe manner, follow instructions provided for safety, avoid placing themselves or others at risk and report any injury, illness or ‘near miss’ to the facilitator.
Academic support is available to participants and referral to other support services (welfare and personal counseling) can be accessed through the employer, if required. Should participants find difficulty with program material support will be provided (on and off campus) to meet individualised needs.